Privacy Policy

Last updated: 30 September 2026

This Privacy Policy explains how Goodworks Digital Ltd ("we", "us", or "our"), the data controller for Fret Rush, collects, uses, and protects information when you use our website at fretrush.app or our iOS and Android apps (together, the "Service").

1. Information We Collect

Account information (optional)

You can play Fret Rush without an account. An account is only needed for leaderboards, syncing stats and keeping a practice streak across devices. To create one we ask for your email address, a username and a password, which is stored only as a secure hash. If you sign in with Google, Apple or Facebook instead, the provider sends us an account identifier and your email address. Google and Facebook also send your name; Apple does not. Where we do receive a name it is used only to suggest a username while the account is being created, and it is not stored.

Gameplay data

If you play while signed in, your results are stored on our servers: scores, completion times, per-note accuracy and response times, and practice streaks. This is what runs the leaderboards, your stats screen and weak spot training.

Purchases (mobile apps)

In-app purchases are processed by the Apple App Store or Google Play. We never see your payment details. We receive confirmation that the purchase went through and record that your account is premium.

Locally stored data

If you play without an account, your game statistics (score, streak, accuracy, etc.) are saved in local storage on your device and are not transmitted to us. You can delete them at any time by resetting your stats in the app or clearing your browser data.

Microphone (tuner)

The Tuner uses your device's microphone to hear the note you are playing. Your device will ask for microphone permission the first time you tap Start tuning, and the tuner only listens while that screen is open.

The audio is analysed on your device, in memory, purely to work out the pitch. It is never recorded, never stored, and never sent to us or to anyone else. Nothing leaves your device, and no audio is kept after the sound has been measured. Leaving the tuner screen releases the microphone. You can refuse or withdraw permission at any time in your device settings; the rest of the app works normally without it.

2. Advertising

The mobile apps show adverts from Google AdMob unless you have purchased ad removal. AdMob may use your device's advertising identifier to serve and measure ads.

• On iOS, personalised ads are only enabled if you allow tracking via Apple's App Tracking Transparency prompt.
• If you are in the EEA, UK, or Switzerland, you will be shown a consent form before any personalised ads are served, and you can change your choice at any time from the app's privacy options.
• How Google uses this data is described at policies.google.com/technologies/ads.

The website does not currently display advertisements.

3. Third-Party Services

We use the following service providers, which process data on our behalf:

• Firebase Authentication (Google) handles social sign-in on the mobile apps.
• Google AdMob serves adverts in the mobile apps.
• Apple App Store / Google Play process in-app purchases.

We do not sell your personal information, and we do not share it with third parties except as described above, where required by law, or as part of a business transfer as described below.

Business transfers

If Fret Rush is sold, or its assets are transferred to another company, account information and gameplay data would transfer with it so that the Service can keep running. We would post notice on this page before that takes effect, and any buyer would remain bound by this Policy for the data they receive until they give you notice of their own policy. You can delete your account at any time, including after such a notice.

4. Cookies

We do not set advertising or analytics cookies on the website. Signing in stores authentication tokens locally on your device so you stay logged in.

5. Data Retention and Deletion

We keep your account information and gameplay data for as long as your account is active. You can delete your account and all associated data at any time from the Profile screen in the app, or by emailing privacy@fretrush.app from your account's email address. Deletion is permanent and removes your account details, scores, gameplay history, and streaks from our servers.

6. Your Rights

European Economic Area and UK users (GDPR)

If you are located in the EEA or UK, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data, the right to data portability, the right to withdraw consent (for example, to personalised advertising), and the right to lodge a complaint with your local data protection authority. To exercise these rights, contact us using the details below.

California users (CCPA)

If you are a California resident, you have the right to know what personal information is collected about you, to request its deletion, and to opt out of its sale. We do not sell personal information.

7. Security

All data is transmitted over encrypted connections (HTTPS). Passwords are stored only as secure hashes and are never readable by us.

8. Children's Privacy

Fret Rush is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided personal information, please contact us and we will take steps to remove it.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date at the top. Continued use of the Service after any changes constitutes your acceptance of the revised policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at:

Goodworks Digital Ltd, a private limited company registered in England and Wales, company number 17393109.
Email: privacy@fretrush.app